Terms and Conditions

Introduction

Before you download or use Rising Theme’s products for your own purposes, kindly make sure you have read and agreed to all the terms. By using our products, we assume you have accepted all the terms of use given below.

We reserve the right to change and modify terms and conditions any time without any prior notice.

Product Delivery

All premium downloadable themes can be downloaded upon purchase. Premium themes will be accessible for download after payment is recieved and verified. To process our payments we use PayPal. You must agree with their terms and conditions before paying for any of our themes.

Your purchase information will be emailed to the email address. You need to create an account with our site to download any of our themes. There are some cases that your payment is not successfully done and then we have to review and process download information manually. So, delays can be as long as 24hrs depending on the situation.

Product Updates

All our WordPress themes are designed to be compatible with the latest available version of WordPress. Our themes supports latest modern browsers.

Theme updates are available to our premium users up to a certain period of time mentioned in the product description but you can still use installed products even your support validity expires.

Modifications

You are allowed to modify any of our themes according to your requirements. Kindly note that before you moodify, check documentation page and ask us on the forum if there is an easier way to achieve what you want to do.

Support

After purchasing our theme, you may contact us for support via forum and we will do our best to resolve your issue. We do not support via email so please don’t ask the support related questions via email. We are available Monday to Friday 10.00AM to 7.00PM.

Refund

We have 30-day refund policy. You can not ask for refund claiming a feature that your purchased theme doesn’t include.