Support Policy

Rising Themes

Welcome to Rising Theme’s Support. We always try to provide better support to our customers. For your convenience, we have divided our support into the following two categories.

Live Chat

Our live chat system is available for pre-sale questions only. If you have any query regarding the pricing, support policy, terms and feature of themes, feel free to chat with us.

PRO theme support

The premium support is provided by our technical team. if you have any queries regarding our themes you can ask a questions on our support forum and our support member will respond you as soon as possible (within 24hours). Kindly note premium support is available for paid customers only.