“Customize” only loads part of template and then stays “Loading”

[Chris Tattersall]

Hello
I purchased the Greenery theme and, after upaloding it to WP and installing, I tried to customize it. The Customize screen showed some of the graphics, but the menu was empty and the screen stayed on “Loading”. I tried another, supplied, template and that worked fine. I deleted and reinstalled Greenery with same result. I am using WordPress.org on Windows server (IIS).

Any ideas? I have sent a support request for this and am waiting for the reply.

Thanks
Chris

[Rising Themes]

Hi

Kindly send us the site URL so we can check.

Thank You

[Author]

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